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(In the name of God, Most Gracious, Most Merciful)
ALSADAQA
Social services organization for the metropolitan Seattle/Puget Sound region
AlSadaqa is 100% community funded and volunteer based organziation. Below are the details of volunteer positions available.
Job Title: Case Associate
Job Description:
In this position you will be handling the primary function of our organization,
Helping those in need. This position places you in direct contact with
applicants and requires you to gather the necessary information to assess their
need and make a decision about whether it’s a good match for help from AlSadaqa.
In this position you will directly be bring people back from the brink of likely
homelessness, providing you the opportunity to touch the hearts of those you
help through challenging times in their life. In this role you will not only be
calling applicants and providing a recommendation of yes or no for financial
assistance but may also include calling landlords, utility companies or other
organizations to help negotiate solution(s) that help the applicant get back on
their feet.
Compensation:
We offer an abundance of appreciation from your teammates, the
community and especially those whom you help. We do also offer community or work
credit hours.
Key Responsibilities:
• Evaluate applications for assistance
• Call/Email Applicants to communicate details of their situation
• Devise a course of action on how you can best help the applicant.
• Provide in-kind assistance by mail or in person
• Provide and verbal feedback specific to the needs of an applicant
Skill Requirements:
• Good listening skills
• A kind heart
• Ability to access the internet
• Must be proficient with a computing such as:
Emailing
Data Entry
Navigating websites
• Must have a phone available for outbound/incoming calls (we will mask your
number using a third party solution).
• You must be self-motivated and committed to helping make a different in our
community.
Time Commitment:
We do not have strict time requirements of our Case Associates. This is a
volunteer position and we appreciate the help you provide in whatever capacity.
As a case associate the average time to process an application will likely be
around an hour (from the time you make contact with the applicant). You can take
on as many applications as you are able to, but we ask that you be professional
in how you handle it completing it fully in the timelines outlines during your
orientation. If you need a break for whatever reason from processing
applications don’t hesitate to inform your teammates of your needs.
How to Apply:
Please send email at volunteer@alsadaqa.org